Webster's Dictionary defines knowledge
management as the technologies involved in creating, disseminating, and
utilizing knowledge data. If only it were that simple.
For years, your business has been developing products and services. Countless
hours have been put into developing know-how and intellectual property. But what
happens when an employee leaves? Technology can help retain the corporate
knowledge, company culture, and business processes that are the foundation for
success. The ability to empower a new employee with how to find the right
information at the right time directly impacts your company's bottom line.
Computers have provided a device to organize and manage the information
gathered. On the one hand, it has given tremendous efficiency to each employee.
On the other, the massive amounts of information in these systems creates a
complexity not found in traditional paper systems. If inefficiently used, computers
become a knowledge management problem in their own right.
We believe that knowledge management and "know-how" systems are more than
capturing information. They are about providing tools that allow users to
collaborate and communicate effectively and efficiently. Providing workflow and
systems that capture and reuse work product and intellectual capital should be a
primary goal of any knowledge management system.
eDirect Impact will help you define realistic goals, understand your
current infrastructure, and develop effective strategies for Knowledge
Management. By leveraging existing workflow and technology and evaluating new
approaches, we help provide solutions that are cost-effective while maintaining
balance with company direction.
Technology should not drive business strategy - it should improve it.
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